Help centre
How can we help?
Short guides to get started and for everyday work.
Can't find the answer?
Ask the assistant: it answers right away and hands you over to a person when needed.
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Getting started
- Set up your business on VelitoOne question per screen: in a few minutes Velito prepares your business's website.
- Signing in to VelitoWith your phone or your email, no password: we send you a code.
- Home and Velito's suggestionsWhat to do today: your first steps, the week's numbers and suggestions to approve in one tap.
- Your price listYour items and your prices: Velito uses them to write your quotes.
- Your first voice quoteDescribe the job out loud: Velito prepares the items, you check and send.
- Your first job on your websiteBefore and after photos and a few words: Velito writes the text, you put it on your website in one tap.
- Velito on your home screenAdd Velito to your phone's home screen: it opens full screen, like an app.
- The Velito demoTry Velito with two sample businesses, no account needed: nothing reaches real people.
- Velito is by invitation: how to get inFor now Velito is tried by invitation. With the invite link you're in at once; without one, you join the waiting list.
Quotes and clients
- Editing a quoteItems, prices, VAT, validity and payment: everything can change before you send.
- Sending a quote on WhatsAppOne tap: WhatsApp opens with the message already written for your client.
- The quote PDFYour quote as the client sees it: your details, the items, VAT and the total.
- Following up when a client goes quietIf a client goes quiet, Velito suggests a polite reminder. You send it.
- Your clientsVelito keeps your client list by itself, from your quotes and jobs.
Documents
Website and new clients
- Publishing and sharing your websiteCheck it, publish it and send clients the link, with a QR code too.
- Changing your website's designAsk in your own words: Velito shows you the new version next to the current one.
- Your website's text and sectionsHeadline, About, FAQ, services: everything changes from the Website tab.
- Using your own domainYour website on www.yourbusiness.com too: connect it from Settings in a few steps.
- Bookings and requests from your websiteVisitors pick a day and time and send you a request: you confirm it.
- Messages from your websiteWhen someone writes through your website's contact form, it lands in Messages.
- ReviewsAsk for reviews on WhatsApp, with your Google link. Google reviews inside Velito are coming soon.
- Advertising with LitoMarketingAds on Facebook, Instagram and Google for your area, made and managed by people.
Account and plan
- Your business detailsName, contacts, VAT number and document details: where to change them and where they appear.
- Plans and pricingStarter and Pro, from launch. During the preview, the pilot included, everything is included and nothing is charged.
- CancellingToday there's nothing to cancel. Once subscriptions start, you'll be able to cancel any time.
- Notifications and emailWhat reaches you by email, what you find in Velito and what's coming.
- Changing the languageThe app in Italian or English, and your website in one or two languages.
- Deleting a business or your accountFrom Settings, whenever you like. It can't be undone.
- The Velito assistantAnswers questions about Velito right away. When you need it, it hands you over to a person.